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Delivery

2-3 working days
DHL Parcel

From €10.00
Can take up to 5 working days depending on location.

Next day delivery
DHL Express

From €23.00
Delivered within 24 hours across Europe.

Delivery across Europe.


All orders approved before 16:00 CET are sent out same day.

All orders must be approved by a doctor before they can be dispatched, please note if you choose express delivery, this will be from the point the item is approved by the doctor. This is usually within a few hours but can take up to 24 hours from placing your order.

Orders are sent as tracked delivery or guaranteed for express delivery, customer services cannot fast track your order to be reviewed by the doctor.

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FAQ

All orders placed are dispatched same day if approved and dispensed before 16:00 CET on weekdays. Otherwise it should be the next working day. We do not operate or dispatch orders placed over weekends until the next working day.

We will cancel and refund the full amount automatically if your order is declined. You will also be informed via email.

Yes! We’re a fully registered pharmacy based in Netherlands with EU regulated doctors and pharmacists. We use plain packaging, only you’ll know what’s inside the parcel.

Sorry, due to safety reasons, we are unable to accept any returns as we can not re-use any medication that has left the pharmacy. In the event you still wish to return the item you will not be eligible for a refund.

You’ll be able to track your order using the tracking number found in your email confirmation.

No, we regret we are unable to deliver outside of the EU.

Got more questions?

We are here to help.

Address

Aveling 211, 3193 LE Hoogvliet Rotterdam, Netherlands

Operating Hours

09:00 - 15:00 CET